Terms & Conditions
Last Updated: July 7, 2026
Welcome to Istanbul Transfer Airport. By accessing or using https://istanbultransferairport.com, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
1. Definitions
- Company refers to Istanbul Transfer Airport.
- Customer refers to any person making a reservation or using our services.
- Service refers to private airport transfer and chauffeur transportation provided through our website.
2. Booking
All reservations are subject to availability.
Customers are responsible for providing accurate information, including:
- Full name
- Flight number
- Pickup location
- Destination
- Travel date and time
- Passenger count
- Contact information
Incorrect or incomplete information may affect the quality of the service.
3. Payment
Payment may be completed:
- Online through supported payment methods.
- In cash, where available.
- By other approved payment methods.
Prices displayed on the website include applicable taxes unless otherwise stated.
4. Flight Monitoring
We monitor flight arrival times when a valid flight number is provided.
If your flight is delayed, our driver will adjust the pickup time accordingly whenever operationally possible.
5. Waiting Time
Arrival transfers include complimentary waiting time after the flight lands.
Additional waiting time may be subject to extra charges.
6. Cancellation Policy
Customers may cancel their reservation according to the cancellation terms shown during booking.
Late cancellations or no-shows may be charged partially or in full.
7. No-Show Policy
A booking will be considered a no-show if:
- The passenger cannot be contacted.
- The passenger does not appear within the waiting period.
- Incorrect booking details prevent pickup.
No-shows may not be eligible for refunds.
8. Customer Responsibilities
Customers agree to:
- Arrive at the pickup location on time.
- Provide accurate booking details.
- Wear seat belts where required by law.
- Respect the driver and vehicle.
Smoking, illegal substances, and dangerous items are prohibited inside the vehicle.
9. Company Responsibilities
We will make every reasonable effort to provide punctual and professional transportation.
However, we are not liable for delays caused by:
- Traffic congestion
- Weather conditions
- Road closures
- Airport operations
- Government restrictions
- Force majeure events
10. Limitation of Liability
Our liability is limited to the value of the booked transfer service.
We are not responsible for:
- Missed flights caused by unforeseen circumstances.
- Loss of business opportunities.
- Indirect or consequential damages.
- Personal belongings left inside the vehicle.
11. Luggage
Passengers are responsible for ensuring that luggage information provided during booking is accurate.
Oversized or excessive luggage must be declared before travel.
12. Child Seats
Child seats may be available upon request.
Availability should be confirmed during the reservation process.
13. Website Usage
Users agree not to:
- Misuse the website.
- Attempt unauthorized access.
- Distribute malicious software.
- Copy website content without permission.
14. Intellectual Property
All content on this website, including text, logos, graphics, images, and design, is the property of Istanbul Transfer Airport unless otherwise stated.
Unauthorized use is prohibited.
15. Privacy
Your use of our services is also governed by our Privacy Policy.
16. Governing Law
These Terms & Conditions shall be governed by the laws of the Republic of Türkiye.
Any disputes shall be resolved by the competent courts of Türkiye.
17. Changes to Terms
We reserve the right to update these Terms & Conditions at any time.
Updated versions become effective immediately after publication.
18. Contact
For questions regarding these Terms & Conditions, please contact us via the contact details published on our website.
Website:
https://istanbultransferairport.com