Privacy Policy

Privacy Policy

Last Updated: July 7, 2026

Welcome to Istanbul Transfer Airport (“Company”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use https://istanbultransferairport.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.


1. Information We Collect

When you make a reservation or contact us, we may collect the following information:

  • Full Name

  • Email Address

  • Phone Number

  • Flight Number

  • Pick-up and Drop-off Locations

  • Travel Date and Time

  • Passenger Count

  • Special Requests

  • IP Address

  • Browser Information

  • Device Information

  • Cookies and Analytics Data


2. How We Use Your Information

We use your information to:

  • Process transfer reservations

  • Confirm bookings

  • Contact you regarding your reservation

  • Monitor flight arrivals for timely pickup

  • Improve customer service

  • Improve website performance

  • Prevent fraud and unauthorized activities

  • Comply with legal obligations

We never sell your personal information.


3. Booking Information

To provide airport transfer services, we require certain travel details including:

  • Arrival or departure airport

  • Flight number

  • Pickup address

  • Destination

  • Date and time

  • Passenger information

These details are used solely for completing your transportation service.


4. Cookies

Our website uses cookies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Measure marketing performance

You may disable cookies through your browser settings, although some features of the website may not function properly.


5. Google Analytics

We may use Google Analytics to understand how visitors use our website.

Google Analytics collects anonymous information including:

  • Pages visited

  • Time spent on pages

  • Device type

  • Browser type

  • Country

  • Referral source

No personally identifiable information is collected through Google Analytics without your consent.


6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against:

  • Unauthorized access

  • Loss

  • Alteration

  • Misuse

  • Disclosure

While we strive to protect your data, no online transmission can be guaranteed to be 100% secure.


7. Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared only when necessary with:

  • Drivers assigned to your booking

  • Payment service providers

  • Legal authorities when required by law


8. Data Retention

We retain your information only as long as necessary to:

  • Complete your booking

  • Provide customer support

  • Meet legal, accounting, and tax obligations

After this period, your data is securely deleted or anonymized.


9. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise these rights, please contact us.


10. Children’s Privacy

Our services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.


11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites.


12. International Data Transfers

If you access our website from outside Türkiye, your information may be transferred to and processed in Türkiye or other countries where our service providers operate.


13. GDPR & KVKK Compliance

We are committed to protecting personal data in accordance with:

  • General Data Protection Regulation (GDPR)

  • Turkish Personal Data Protection Law No. 6698 (KVKK)

Personal data is processed lawfully, fairly, transparently, and only for legitimate business purposes.


14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes become effective immediately after publication on this page.

We encourage users to review this page periodically.


15. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us through the contact information provided on our website.

Website:
https://istanbultransferairport.com

Thank you for choosing Istanbul Transfer Airport.

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