KVKK Information Notice (Personal Data Protection Law No. 6698)

Last Updated: July 7, 2026

Personal Data Protection Information Notice

At Istanbul Transfer Airport, we highly value the privacy and security of your personal data. This Information Notice has been prepared in accordance with the Personal Data Protection Law No. 6698 (“KVKK”) of the Republic of Türkiye to inform you about how your personal data is collected, processed, stored, shared, and protected.

By using https://istanbultransferairport.com or booking our airport transfer services, you acknowledge that you have read this Information Notice.

1. Data Controller

For the purposes of the Personal Data Protection Law No. 6698, the Data Controller is:

Istanbul Transfer Airport

Website: https://istanbultransferairport.com

Email: Please insert your official customer support email.

2. Personal Data We Collect

Depending on the services you request, we may collect the following categories of personal data:

Identity Information

Full Name
Passenger Information

Contact Information

Email Address
Mobile Phone Number
WhatsApp Number (if voluntarily provided)

Reservation Information

Pickup Address
Destination Address
Airport Information
Flight Number
Flight Arrival or Departure Time
Transfer Date
Number of Passengers
Number of Luggage Items
Child Seat Requests
Additional Notes or Special Requests

Technical Information

When you visit our website, we may automatically collect:

IP Address
Browser Type
Operating System
Device Information
Website Usage Statistics
Cookies
Log Records

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

Receiving and confirming reservations
Providing airport transfer services
Contacting you regarding your booking
Monitoring flight schedules
Assigning vehicles and drivers
Responding to customer inquiries
Improving our services
Managing customer satisfaction
Maintaining website security
Preventing fraud
Meeting legal and regulatory obligations
Conducting accounting and financial processes

Your personal data will only be processed for legitimate, specific, and lawful purposes.

4. Legal Grounds for Processing

Your personal data is processed in accordance with Articles 5 and 6 of the Personal Data Protection Law No. 6698 based on one or more of the following legal grounds:

Performance of a contract
Compliance with legal obligations
Legitimate interests of the Company
Protection of legal rights
Explicit consent where required by law

5. Collection Methods

Your personal data may be collected through:

Reservation Forms
Contact Forms
Email Communication
Telephone Calls
WhatsApp Messages
Online Chat
Cookies
Website Analytics Tools
Social Media Communications

Information may be collected electronically or manually.

6. Transfer of Personal Data

Your personal data may be shared only where necessary and in accordance with applicable laws.

Recipients may include:

Assigned Drivers
Operational Staff
Payment Service Providers
Website Hosting Providers
IT Service Providers
Accounting Consultants
Legal Advisors
Public Authorities where required by law

We never sell or rent your personal information to third parties.

7. International Transfers

If required for operational purposes, your personal data may be transferred outside Türkiye in compliance with applicable legislation and appropriate security safeguards.

8. Data Retention

Personal data is retained only for as long as necessary to:

Complete your booking
Fulfil contractual obligations
Provide customer support
Comply with legal, accounting, and tax requirements
Resolve disputes

When retention is no longer required, your data will be securely deleted, destroyed, or anonymized in accordance with applicable legislation.

9. Security of Personal Data

We implement appropriate administrative and technical measures to protect personal data, including:

SSL Encryption
Secure Data Storage
Access Controls
Firewall Protection
Password Security
Regular System Maintenance
Employee Confidentiality Obligations

Although we strive to maintain high security standards, no online transmission or storage system can be guaranteed to be completely secure.

10. Your Rights Under KVKK

Pursuant to Article 11 of the Personal Data Protection Law No. 6698, you have the right to:

Learn whether your personal data is being processed.
Request information about the processing of your personal data.
Learn the purpose of processing and whether your data is used accordingly.
Know the third parties to whom your personal data has been transferred.
Request correction of incomplete or inaccurate personal data.
Request deletion or destruction of personal data where the legal conditions are met.
Request notification of corrections or deletions to third parties with whom your data has been shared.
Object to decisions based solely on automated processing.
Request compensation if you suffer damage due to unlawful processing of your personal data.

Requests regarding these rights will be evaluated and responded to within the periods prescribed by applicable law.

11. Cookies

Our website uses cookies to improve website functionality, enhance user experience, analyze traffic, and support website performance.

For more information, please review our Cookie Policy.

12. Third-Party Services

Our website may use third-party services such as:

Google Analytics
Google Ads
Google Maps
Meta Pixel
YouTube

These third-party providers may process limited technical information in accordance with their own privacy policies.

13. Changes to this Information Notice

We reserve the right to amend this Information Notice at any time to reflect changes in legislation, business practices, or website functionality.

Updated versions become effective immediately upon publication on this page.

14. Contact Us

If you have any questions regarding this Information Notice or wish to exercise your rights under the Personal Data Protection Law No. 6698, please contact us using the information below.

Website: https://istanbultransferairport.com

Email: roda66@gmail.com

We will respond to your request within the time limits required by applicable law.